Water Rooter™ | Designed to Unclog and Clean Underground Gutter Drain Pipes

Water Rooter™ Privacy, Shipping and Returns Policies, Terms of Service and Contact Information

Our Privacy Policy

We retain order records in the event customers wish to return their purchase for a refund. However. we never conduct mailings, email campaigns or any other marketing efforts targeting past customers or visitors who contact us.

On the other hand, we utilize the following services that may gather data on our visitors in order to communicate with customers, keep our site safe, load our pages quickly and reliably, and help us to grow our business and better serve our customers:

Social Media
We link to several social media properties and display Water Rooter reviews and comments posted on Facebook. Please visit the Facebook privacy policies.

WaterRooter.com subscribes to CloudFlare content delivery services. As such, Cloudflare logs our visitors' interactions in order to provide better services (e.g., using visitor log data in order to detect new threats and malicious third parties). CloudFlare may share information about our visitors where they have a reasonable belief that a visitor poses a security threat. You can learn more about CloudFlare's information collection and sharing here.

We use Google Analytics to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics sets a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Our website domain name is registered at Godaddy, the same company that hosts our files. While we are not explicitly aware that they track our visitors, you can read their privacy policy here.

Shipping Policy

  • Orders can be shipped to US addresses only.
  • We charge a flat $5.50 shipping fee per order, regardless of how many Water Rooters are included in your order.
  • Each order may be shipped to only a single mailing address. (Orders can not be split among multiple shipping addresses.)

Returns Policies

  • If, for any reason, the Water Rooter you receive does not do a satisfactory job of clearing your clogged underground gutter drain, you are welcome to return it for a refund of the purchase price of the product. Please contact us for return shipping instructions.
  • Please Note: Your shipping cost to return the item to us is non-refundable.

Terms of Service

We believe that all information provided on our website, on our social media pages and packed with our product is true and complete. To the best of our knowledge, we have never had anyone encounter personal injury or property damage as a result of using our product as instructed.

It is important, however, that you use our product only as instructed. Never use the Water Rooter in conjunction with compressed air, gas, water boosters. Our liability is strictly limited to refunding your purchase price of our product.

Contact Us

Got questions or comments?

Please call us at 828-515-0177 or send an email to john@waterrooter.com (If emailing us, be certain to include the words "Water Rooter" in the subject line so that your message doesn't accidentally get overlooked).

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Water Rooter
The simple, safe device for unclogging underground gutter drain pipes.

Read our instructions for how to clean underground gutter drains.

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Water Rooter™